Signature Denim - Charcoal Grey

30-Day Return Policy
You have 30 days after receiving your item to request a return. Eligibility requires the item to be in its original condition: unworn, unused, with tags, and in original packaging. Keep your receipt or proof of purchase handy.

How to Start a Return

• Return Portal: Initiate your return at Friendly Blues Return Portal.
• Email Assistance: For help, email us at hello@friendlyblues.com.
• Return Approval: After approval, we'll send a return shipping label and instructions.
• Shipping Fee: Note that customers bear the return or exchange shipping fees.

Return Conditions
Items must be returned as requested. Unapproved, damaged, or altered returns may not be accepted.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us immediately for resolution.

Non-Returnable Items
We do not accept returns on perishable goods, custom or personalized items, personal care goods, hazardous materials, flammable liquids or gases, sale items, or gift cards.

Exchanges
To exchange an item, first return the original, then make a new purchase.

EU Customers: 14-Day Cooling-Off Period
EU customers can cancel or return an order within 14 days, for any reason, adhering to the same return condition standards.

Refunds

• Inspection & Notification: We’ll inform you once we’ve received and inspected your return.
• Refund Processing: Approved refunds are processed within 10 business days to the original payment method.
• Refund Delays: Contact us at hello@friendlyblues.com if you haven't received your refund within 15 business days post-approval.

For any return-related inquiries, reach out to us at hello@friendlyblues.com.

At Friendly Blues, our approach to sustainability is woven into the very fabric of our brand. We believe in creating fashion that not only looks good but also does good for the planet. Our journey towards sustainability is marked by innovative practices and a deep commitment to environmental stewardship.

Eco-Conscious Material Use
Our primary focus is on utilizing recycled materials. We transform cotton waste and plastic bottles into high-quality denim, reducing landfill waste and conserving natural resources. This process not only gives new life to discarded materials but also significantly reduces our carbon footprint.

Ethical Manufacturing
Sustainability at Friendly Blues goes beyond materials; it's about how we make our jeans. We adhere to ethical manufacturing processes, ensuring that every pair of jeans is produced with the utmost care for both the environment and the people involved in their creation.

Reducing Fast Fashion Impact
We are acutely aware of the detrimental effects of fast fashion on the environment. By offering durable, timeless jeans, we encourage a shift away from the disposable nature of fast fashion, promoting a more sustainable and mindful approach to clothing consumption.

Ongoing Commitment to Innovation
Our commitment to sustainability is ongoing. We continuously seek new ways to improve our processes, reduce waste, and find more sustainable materials and methods. We believe that sustainability is a journey, not a destination, and we are dedicated to being at the forefront of this movement in the fashion industry.

By choosing Friendly Blues, our customers don't just wear a brand; they support a vision of a more sustainable and responsible fashion future. Our approach to sustainability is an integral part of who we are, and we proudly share this journey with our community.

At Friendly Blues, we understand the importance of secure and reliable payment methods for our customers. That's why we have partnered with Shopify, one of the leading e-commerce platforms, to ensure that every transaction is protected with the highest standards of security.

State-of-the-Art Security Features
Our Shopify-powered payment system uses advanced encryption and security protocols to safeguard your personal and financial information. This means that every purchase you make on our website is not only convenient but also highly secure.

Diverse and Trusted Payment Options
We offer a variety of payment options, including major credit cards, debit cards, and other popular payment methods. This flexibility ensures that you can shop with us in a way that's most comfortable and convenient for you.

Continuous Monitoring and Fraud Prevention
Our system is continuously monitored for suspicious activity, providing an additional layer of protection against fraud. We take these precautions seriously to ensure a safe shopping experience for all our customers.

Privacy and Data Protection
Your privacy is paramount to us. We adhere to strict data protection policies to ensure that your personal information is kept confidential and is never shared without your consent.

With Friendly Blues, you can shop with confidence, knowing that your transactions are secure and your information is protected. Our commitment to secure payment is just one of the ways we strive to provide the best shopping experience for our customers.